Tag: email

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My del.icio.us bookmarks for July 23rd through July 30th

Here’s what I tagged on del.icio.us between July 23rd and July 30th:

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Now the lies are slower than the truth

The old proverb that ‘a lie will go round the world while truth is pulling its boots on’ has been replaced by one in which the blog post has made the trip before the lie has done up its laces. It is a better world, but it is a different world and those of us who grew up under the old dispensation are challenged.

I wrote a column for the BBC website about my growing despair over the lack of technical understanding among the wider population, and I thought I’d found a hook in the coverage of Sky broadband’s decision to move its customers to Google Mail.

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Learning the hard way

[As ever, you can read this on the BBC News website too]

The British Computer Society is the professional body for those working in IT, and is one of the bodies that defines the working practices for those responsible for ensuring compliance with data protection legislation.

Sending out an email to seven hundred people with every email address visible to each recipient is about as far from good practice as you can get, yet that it what a hapless member of the Society’s staff did last week.

And in a twist worthy of the most clichéd sitcom, the email was an invitation to complete a customer satisfaction survey. Somehow I think the results will be slightly skewed towards the ‘could do better’ end of the response scale.

Continue reading “Learning the hard way”